We want you to love and be happy with what you purchase, but it’s not quite right, here’s how we can handle returns and exchanges.
Return Eligibility Policy
- Items MUST be in original condition—unworn, unwashed, no strange smells
- Tags MUST be attached
- Return must be initiated within 7 days of delivery for a refund or within 15 days for an exchange or store credit
- Customer is responsible for return shipping fees unless the item arrived damaged or incorrect
Refunds (within 7 days)
- Full returns are available if your return is received within 7 days of delivery
- Refunds will be issued to the original form of payment
- Please allow 5-7 business days for processing after we receive your return
Exchanges & Store Credit (within 15 days)
- If more than 7 days have passed, but it’s still within 15 days of delivery, you’re eligible for an exchange or store credit
- We will email your credit or confirm your exchange once we’ve received and inspected your return
Final Sale Items
Items marked as “sale” or “discounted” are NOT eligible for return, exchange, or store credit.
How to Start a Return
Email us at mandyjanesboutiquewc@gmail.com with:
- Your order number
- The item you would like to return or exchange
- A brief note on why you need to return (to help us improve)
We will reply with instructions within 1-2 business days.
Additional Info
- Items returned with signs of wear, deodorant marks/stains, make-up, fragrance/odd smells, or pet hair will not be accepted
- Returns sent without approval may be denied and returned at your expense
- We do not accept returns on purchases made with gift cards or digital downloads
Questions? Email is at
mandyjanesboutiquewc@gmail.com